Voluntary Benefits
About Your Benefits
Accident, Critical Illness, and Hospital Indemnity Insurance are the voluntary insurance plans available to SEHP members through MetLife. These plans are a supplemental coverage to your healthcare coverage which provides you with additional financial protection.
Non State Group Members should check with their employer regarding the availability of Voluntary Benefits in their group
For more information on the products offered, visit MetLife website.
Safeguard Your Finances
To safeguard your hard-earned HSA funds from increasingly sophisticated fraud attempts, your Health Savings Account (HSA), managed by MetLife, has implemented enhanced security protocols.
Accident Insurance
Accident Insurance: Be better prepared when the unexpected happens. Accidents can happen at any time and treatment can knock a household budget off course. MetLife makes accident insurance payments directly to you, not to your healthcare provider, so you can use the money however you want. There are more than 150 covered injuries including fractures, eye injuries or broken teeth that pay benefits regardless of any benefits that your healthcare plan may pay.
2026 Accident Insurance
Critical Illness Insurance
Critical Illness Insurance: Protect your family’s finances. A critical illness in the family can happen when you least expect them and can result in a scary and uncertain time. MetLife makes a lump sum payment—one payment all at once—paid directly to you when it matters, can mean one less worry. Because MetLife makes the payment to you, not to your healthcare provider, you can use it any way you see fit. There are more than 30 critical conditions covered, including cancer, stroke, heart attack, among others.
2026 Critical Illness
Hospital Indemnity Insurance
Hospital Indemnity Insurance: Protect yourself from extensive hospital stays. Hospitalization can be expensive and can have a big impact on your life. Hospital Indemnity Insurance provides a direct lumpsum payment to you—one payment all at once—if you or a family member become hospitalized. You have a choice of two comprehensive plans called the “Low Plan” and the “High Plan” which provide lump sum cash payments for covered events regardless of any other payments you may receive from your medical plan. Some of the covered services include admissions for hospital stays and inpatient rehabilitation benefits.
2026 Hospital Indemnity
NOTE: Exclusions and limitations in any policy and certificate issued will be based on the policyholder’s situs state, plan design and states where employees reside.
Claim or Current Policy Questions
Questions about your claim or current coverage? Visit the MetLife Member Portal for access to your Critical Illness, Accident & Hospital Indemnity Benefits.
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Submit a claim online
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Access claim and administrative forms
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View explanation of benefits (EOBs) for processed claims
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Review claim history
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View policy documentation
Members will need to create an account when visiting the site for the first time. Call 1-800-GET-MET8 (1-800-438-6388) for assistance.
Contact Health Plan Operations when you have questions about benefit/vendor coverage or general claim issues, with voluntary prescription eyewear, medical, dental, pharmacy or voluntary benefits for all member groups. Email Health Plan Operations.
Contact Membership Services when you have questions about the membership portal, eligibility, new hires, termination, retirees or spending accounts. Email Member Services.
