MAP Technical Support
E-mail: techsupport@hrissuite.com
MAP Help Desk at 1-800-832-5337 (Toll Free)
OPEN ENROLLMENT HELP DESK:
October 1-31
Monday – Friday
7 a.m. to 5 p.m.
Saturday 9 a.m. to 2 p.m. Central Time
MAP supports all modern Internet browsers:
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Internet Explorer version 9 and above
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Chrome
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Firefox
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Safari
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Opera
Technical Support During the Open Enrollment Period, October 1 through October 31: If you experience any technical issues with this portal, call the MAP Help Desk at 1-800-832-5337 (Toll Free).
The MAP Help Desk will be open from October 1 through October 31, Monday – Friday 7 AM to 5 PM and Saturday 9 AM to 2 PM Central Time.
Technical Support After Hours during Open Enrollment: Please e-mail: techsupport@hrissuite.com. Include your name, phone number, and an explanation of your issue and they will troubleshoot your issue and contact you within 24 hours with a resolution.
Before you begin, make sure you have the following information ready*
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Your Kansas Employee ID number (available from your Human Resource Office)
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The last 6 digits of your Social Security number (SSN)
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Your date of birth
Contact Membership Services when you have questions about the membership portal, eligibility, new hires, termination, retirees or spending accounts.
