MAP Technical Support

Contact

E-mail: techsupport@hrissuite.com
MAP Help Desk at 1-800-832-5337 (Toll Free)
October 1-31, Monday – Friday, 7 a.m. to 5 p.m. and Saturday 9 a.m. to 2 p.m. Central Time.

MAP supports all modern Internet browsers:

Internet Explorer version 9 and above
Chrome
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Technical Support During the Open Enrollment Period, October 1st through October 31st: If you experience any technical issues with this portal, call the MAP Help Desk at 1-800-832-5337 (Toll Free).

The MAP Help Desk will be open from October 1st through October 31st Monday – Friday 7 a.m. to 5 p.m. and Saturday 9 a.m. to 2 p.m. Central Time.

Technical Support After Hours during Open Enrollment: Please e-mail: techsupport@hrissuite.com. Include your name, phone number, and an explanation of your issue and they will troubleshoot your issue and contact you within 24 hours with a resolution.

Before you begin, make sure you have the following information ready*

Your Kansas Employee ID number (available from your Human Resource Office)
The last 6 digits of your Social Security number (SSN)
Your date of birth