MAP Technical Support
MAP Help Desk at 1-800-832-5337 (Toll Free)
October 1-31, Monday – Friday, 7 AM to 5 PM and Saturday 9 AM to 2 PM Central Time.
MAP supports all modern Internet browsers:
- Internet Explorer version 9 and above
Technical Support During the Open Enrollment Period, October 1st through October 31st: If you experience any technical issues with this portal, call the MAP Help Desk at 1-800-832-5337 (Toll Free). The MAP Help Desk will be open from October 1st through October 31st Monday – Friday 7 AM to 5 PM and Saturday 9 AM to 2 PM Central Time.
Technical Support After Hours during Open Enrollment: Please e-mail: firstname.lastname@example.org. Include your name, phone number, and an explanation of your issue and they will troubleshoot your issue and contact you within 24 hours with a resolution.
Before you begin, make sure you have the following information ready*
- Your Kansas Employee ID number (available from your Human Resource Office)
- The last 6 digits of your Social Security number (SSN)
- Your date of birth