EAP Services

What Services Does the EAP Offer?

Through the EAP, you and your dependents receive confidential assistance from caring professionals who can help you evaluate the situation, answer questions, explore possible alternatives, develop a plan of action, and then help you find a solution. 

Short-Term Personal Counseling

EAP counselors provide short-term counseling (up to eight sessions per member, per issue, per year) and/or referral for the concerns that affect most employees in today’s hectic world. A few of the most common examples include the following:

• Marriage and relationship concerns
• Family and parenting questions
• Domestic violence
• Emotional and stress-related issues
• Alcohol and drug problems
• Grief and loss
• Work-related concerns

If long-term counseling appears necessary after the initial visit(s), your EAP counselor will advise you of additional counseling benefits that may be available through your health plan or other community resources. 

Legal Advice and Discounts

You have an attorney “on-call” whenever you have questions about legal matters. Speak with on-staff licensed attorneys about legal concerns such as divorce, custody, adoption, real estate, debt and bankruptcy, landlord/tenant issues, civil and criminal actions and more. If you require representation, you can be referred to a qualified local attorney for a free 30-minute consultation and a 25 percent reduction in customary legal fees.

Personal Money Management Assistance and Information

Everyone has financial questions. With your EAP benefit, you can get answers from on-staff CPAs, Certified Financial Planners and other financial experts on a variety of topics including:

• home budgeting
• wise use of credit
• debt consolidation
• credit matters
• tax issues and concerns
• college funding
• estate planning
• investments
• retirement planning

Work-Life Solutions

Too much to do, and too little time to get it all done? The work-life specialists can do the research for you, and provide qualified referrals and customized resources for child and elder care, moving, pet care, college planning, home repair, buying a car, planning an event, selling a house, and more.

 Guidance Resources Online 

Go online to access timely, expert information on thousands of topics, including relationships, work, school, children, wellness, legal, financial and free time. You can search for qualified child and elder care, attorneys, and financial planners as well as ask questions, take self-assessments, and more.

Get started at GuidanceResources Online
When registering as a first-time user, enter company Web ID: SOKEAP

Employee Assistance Program (EAP) Materials:

• EAP Enrollment Flyer
• Guidance Resources Online – How to Set up an Account
• EAP Wallet Card
• EAP Poster – Legal and Financial Resources
• EAP Poster – Open New Doors
• EAP Personal Development Training Topic List